Effective Date: February 13, 2026
Last Updated: February 13, 2026

This Privacy Policy explains how Bitzer, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use AI Visibility Guard (AIVG) and related services (“Service”).

1. Information We Collect

1.1 Information You Provide

Account and License Information:

  • Company name and contact person name
  • Business email address
  • Phone number (optional)
  • Website URL(s) where the Plugin is installed
  • Payment information (processed by Stripe – see Section 3.3)

Support Communications:

  • Email correspondence
  • Support ticket information
  • Feedback and survey responses

1.2 Information Automatically Collected

License Server Data:

  • License key
  • Domain name(s) where the Plugin is activated
  • WordPress version and PHP version
  • Plugin version
  • License activation and validation timestamps
  • Credit consumption records
  • IP address of license validation requests

Usage Data:

  • Number of pages processed
  • Credit consumption patterns
  • Feature usage statistics (which features are used, when, and how often)
  • Error logs and diagnostic information

1.3 Content Processed by the Service

WordPress Content:

  • Page titles and content (HTML text)
  • Headings structure
  • Published date and author information
  • Post/page metadata

Important: This content is processed by Large Language Models (LLMs) to generate structured data, FAQs, and summaries. Processing primarily occurs on our own servers in Japan, but may also be processed by a third-party cloud LLM provider (see Section 3.3 for details). We do not permanently store your content after processing is complete.

1.4 Information We Do NOT Collect

We do not intentionally collect:

  • Personal data of your website visitors
  • Sensitive personal information (health data, financial account information, government IDs, biometric data, etc.)
  • Information about children under 16 years of age
  • Authentication credentials (passwords, API keys, etc.)

2. How We Use Your Information

2.1 Service Provision

  • Activate and validate licenses
  • Process content using LLM to generate structured data, FAQs, and summaries
  • Manage credit allocation and consumption
  • Deliver plugin updates
  • Provide technical support

2.2 Billing and Payment

  • Process payments through Stripe
  • Issue invoices and receipts
  • Manage subscription renewals
  • Prevent fraud and unauthorized use

2.3 Service Improvement

  • Analyze usage patterns to improve the Service
  • Identify and fix bugs
  • Develop new features
  • Optimize LLM performance

2.4 Communications

  • Send license activation emails and renewal notices
  • Respond to support requests
  • Notify you of service updates, security alerts, or policy changes
  • Send occasional product updates (you can opt out at any time)

2.5 Legal and Security

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against fraud, abuse, and security threats
  • Resolve disputes and enforce our agreements

3. How We Share Your Information

3.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We share information with third-party service providers who assist us in operating the Service:

Stripe (Payment Processing):

  • Purpose: Process payments and manage subscriptions
  • Data Shared: Name, email, payment method information
  • Location: United States (Stripe complies with GDPR)
  • Privacy Policy: https://stripe.com/privacy

Cloud Infrastructure:

  • Purpose: Host license server and databases
  • Data Shared: License data, usage logs
  • Location: Japan

Third-Party LLM Processing:

  • Purpose: Process WordPress content using LLM when our primary servers are under high load or unavailable
  • Data Shared: Page titles and content (HTML text) for LLM processing
  • Location: United States
  • Data Retention: Content processed in memory only; not permanently stored; not used for model training

3.3 LLM Processing

Your WordPress content may be processed by our servers in Japan or by third-party LLM processing services located in the United States, depending on operational conditions. In either case:

  • Your content is processed in memory only
  • Your content is not permanently stored after processing is complete
  • Your content is not used to train or improve any AI models
  • Processing is performed solely to generate structured data, FAQs, and summaries

3.4 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, including to:

  • Comply with subpoenas or court orders
  • Respond to lawful requests from public authorities
  • Protect our rights, property, or safety
  • Prevent fraud or abuse

3.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4. Data Retention

4.1 Active License Data

We retain your account and license information for as long as your license is active, plus:

  • 3 years after license expiration (for accounting and legal compliance)
  • Longer if required by law

4.2 Content Processing

WordPress content processed by the LLM is:

  • Temporarily stored in memory during processing
  • Deleted immediately after generating structured data, FAQ, and summary
  • Not permanently stored on our servers
  • Not used to train or improve LLM models

4.3 Usage and Log Data

  • License validation logs: 2 years
  • Credit consumption records: 3 years (for billing purposes)
  • Error logs: 90 days
  • Support communications: 3 years after last contact

4.4 Payment Information

Payment data is processed and stored by Stripe according to their retention policies. We do not store complete credit card numbers on our servers.

4.5 Deletion Requests

You can request deletion of your data at any time (see Section 8 – Your Privacy Rights).

5. Data Security

5.1 Technical Measures

We implement industry-standard security measures to protect your information:

In Transit:

  • TLS/SSL encryption for all data transmission
  • HTTPS for all web communications
  • Secure API connections

At Rest:

  • Database encryption
  • Access controls and authentication
  • Regular security updates

Operational:

  • Regular backups (stored securely in Japan)
  • Monitoring and intrusion detection
  • Security incident response procedures

5.2 Access Controls

  • Limited employee/contractor access on a need-to-know basis
  • Multi-factor authentication for administrative access
  • Regular access reviews and audits

5.3 Limitations

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for:

  • Keeping your license key confidential
  • Securing your WordPress installation
  • Using strong passwords

6. International Data Transfers

6.1 Data Processing Location

Data processing primarily occurs in Japan. However, when third-party LLM processing services are used, your WordPress content may be temporarily processed on servers located in the United States. Third-party processors handle data in memory only and do not permanently store your content.

If you are located outside Japan or the United States (including in the European Economic Area, United Kingdom, or Switzerland), your information will be transferred to and processed in Japan and/or the United States.

6.2 Legal Basis for Transfer

By using the Service, you consent to the transfer of your information to Japan. We take appropriate safeguards to ensure your information receives adequate protection.

6.3 Japan’s Data Protection Framework

Japan is recognized by the European Commission as providing adequate protection for personal data transferred from the EU (EU adequacy decision). We comply with applicable Japanese data protection laws.

7. Cookies and Tracking Technologies

7.1 Our Website

Our website (bitzer.ai) may use:

  • Essential cookies: Required for website functionality (e.g., session management)
  • Analytics cookies: To understand how visitors use our site (Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7.2 The Plugin

The Plugin does not use cookies or tracking technologies on your website. It communicates with our license server via encrypted HTTPS API calls using cryptographic authentication.

8. Your Privacy Rights

Your rights depend on your location. We respect the following rights for all users globally:

8.1 Universal Rights

Access:

  • Request a copy of your personal information
  • Receive information about how we process your data

Correction:

  • Request correction of inaccurate or incomplete information

Deletion:

  • Request deletion of your personal information (subject to legal retention requirements)

Objection:

  • Object to certain types of processing

Portability:

  • Receive your data in a structured, machine-readable format
  • Request transfer to another service provider

Withdrawal of Consent:

  • Withdraw consent for processing based on consent (does not affect lawfulness of processing before withdrawal)

8.2 EU/EEA, UK, and Swiss Residents (GDPR)

In addition to the above rights, you have:

  • Right to lodge a complaint with your supervisory authority
  • Right to restrict processing in certain circumstances
  • Right not to be subject to automated decision-making (we do not use automated decision-making)

Legal Basis for Processing:

  • Contract performance: To provide the Service you purchased
  • Legitimate interests: Service improvement, fraud prevention, security
  • Legal obligation: Tax and accounting requirements, legal compliance
  • Consent: Marketing communications (you can opt out)

8.3 California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act, you have:

  • Right to know what personal information we collect, use, and disclose
  • Right to deletion (subject to exceptions)
  • Right to opt-out of “sales” (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

California “Do Not Sell” Notice:
We do not sell personal information as defined by CCPA.

8.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

  • Email: info@bitzer.ai
  • Subject Line: “Privacy Rights Request – [Your Domain or Email]”
  • Example: “Privacy Rights Request – example.com”

Required Information:

  • Your name and email address
  • Your website domain (if applicable)
  • Specific right(s) you wish to exercise
  • Description of your request

Response Time:

  • We will respond within 30 days (GDPR) or 45 days (CCPA)
  • May be extended by an additional 30 days if necessary (we will notify you)

Verification:
We may request additional information to verify your identity before processing your request.

9. Children’s Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@bitzer.ai.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

11.1 Updates

We may update this Privacy Policy from time to time to reflect changes in:

  • Our practices
  • Legal requirements
  • Service features

11.2 Notification

Material Changes:

  • Email notification to active license holders
  • Prominent notice on our website
  • At least 30 days before changes take effect

Minor Changes:

  • Updated “Last Updated” date
  • Posted on our website

11.3 Continued Use

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

12.1 Privacy Questions

For questions about this Privacy Policy or our privacy practices:

  • Email: info@bitzer.ai
  • Subject Line: “Privacy Inquiry”

12.2 Data Protection Officer (GDPR)

For GDPR-related inquiries:

  • Email: info@bitzer.ai
  • Subject Line: “GDPR / Data Protection Officer”

12.3 Company Information

Bitzer, Inc.
Suginami-ku, Tokyo, Japan
Website: https://bitzer.ai
General Inquiries: info@bitzer.ai
Support: support@bitzer.ai

12.4 EU Representative

If required by law, we will appoint an EU representative. Contact information will be posted here.

13. Supervisory Authorities

13.1 EU/EEA/UK Residents

You have the right to lodge a complaint with your supervisory authority:

  • EU: Find your authority at https://edpb.europa.eu/about-edpb/board/members_en
  • UK: Information Commissioner’s Office (ICO) – https://ico.org.uk

13.2 Other Jurisdictions

Contact your local data protection authority if you believe your privacy rights have been violated.

Effective Date: February 13, 2026
Last Updated: February 13, 2026
Version: 1.1

© 2017-2026 Bitzer, Inc. All rights reserved.