Effective Date: February 13, 2026
Last Updated: February 13, 2026

These Terms of Service (“Terms”) govern your use of AI Visibility Guard (AIVG), a WordPress plugin and related services provided by Bitzer, Inc. (“Company,” “we,” “us,” or “our”), a corporation organized under the laws of Japan.

For customers in Japan: Please refer to our Japanese-language terms and pricing at https://bitzer.co.jp/service/aivg/ (Japanese customers purchase in JPY with consumption tax included).

1. Agreement to Terms

By purchasing, installing, or using the Service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Definitions

  • “Plugin” means the AI Visibility Guard WordPress plugin software, including source code, configuration files, and documentation.
  • “License” means the right to use the Plugin under the conditions specified in these Terms.
  • “License Term” means the period from the License Activation Date (as notified by email) to one (1) year from that date.
  • “Credit” means a unit for managing page processing capacity within the Plugin.
  • “Service” means the Plugin, license authentication system, support, and all related services provided by the Company.

3. Contract Formation and Payment

3.1 Application Process

You apply for the Service by submitting the application form on our website. The Company will review your application and issue an invoice.

3.2 Contract Formation

The contract becomes effective when:

  1. The Company approves your application and issues an invoice
  2. Payment is confirmed through our payment processor (Stripe)
  3. The Company sends you an email containing the license key and License Activation Date

3.3 Payment Method

  • Payment Processor: All payments are processed through Stripe
  • Payment Currency: United States Dollars (USD)
  • Payment Timing: Payment in full is required before license activation
  • No Alternative Methods: We do not accept bank transfers, checks, or other payment methods for international customers

3.4 Pricing

  • Annual License: US$799 per year (exclusive of taxes)
  • Included Credits: 1,000 credits per license year
  • Additional Credits: US$799 per 1,000 credits (valid for 1 year from purchase date)

3.5 Taxes

Prices exclude all applicable taxes, duties, levies, and fees, including but not limited to VAT, GST, consumption tax, sales tax, and withholding taxes. You are responsible for all such charges. Where legally required, taxes will be added to your invoice at checkout.

3.6 Price Changes

We may change prices for renewals with at least 30 days’ notice. Price changes do not affect your current License Term.

4. License Grant

4.1 Scope of License

Subject to these Terms and payment of all fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Plugin on WordPress sites that you own or control during the License Term.

4.2 License Restrictions

The number of sites, credits, and available features are determined by your subscription plan.

4.3 Prohibited Uses

You may NOT:

  • Use the Plugin beyond the scope permitted in the contract
  • Copy, modify, adapt, reverse engineer, decompile, or disassemble any part of the Plugin without prior written consent
  • Circumvent license authentication, usage restrictions, or credit management systems (including unauthorized access to or spoofing of license servers)
  • Transfer, assign, share, resell, or sublicense the Plugin or license information to third parties
  • Infringe upon intellectual property rights, property rights, privacy rights, or other rights of the Company or third parties
  • Interfere with the operation of the Service or damage the Company’s reputation
  • Violate laws, these Terms, or public order and morals
  • Engage in any other activity the Company reasonably deems inappropriate

5. License Authentication Circumvention and Damages

5.1 Immediate Termination

If you circumvent license authentication or invalidate usage restrictions (license term, credit limits, etc.) through modification, analysis, configuration changes, or other means, the Company may immediately terminate the contract without notice.

5.2 Liability for Damages

If such actions cause damage to the Company, you shall compensate the Company for all reasonable damages, including but not limited to:

  • Lost license fees due to unauthorized use
  • Investigation costs
  • Reasonable attorney’s fees

6. License Term and Post-Termination

6.1 Automatic Renewal

The License Term is as defined in Section 2. Unless either party provides written or email notice of non-renewal at least one (1) month before the License Term expires, the contract automatically renews for successive one-year periods under the same terms.

6.2 Cancellation of Renewal

You may cancel automatic renewal at any time through either method:

Method 1: Stripe Customer Portal (Recommended)

  1. Log in to the Stripe Customer Portal using the link provided in your purchase confirmation email
  2. Navigate to your subscription
  3. Click “Cancel subscription”
  4. Your license will remain active until the end of the current term

Method 2: Email Request

  • Email us at support@bitzer.ai at least 7 days before your renewal date
  • Subject line: “Cancel AIVG Renewal – [Your Domain]”
  • Example: “Cancel AIVG Renewal – example.com”
  • We will confirm cancellation within 2 business days

Cancellations take effect at the end of your current billing period. You will not be charged for subsequent periods.

6.3 Obligations Upon Termination

Upon expiration or termination of the contract, you must:

  • Immediately cease using the Plugin
  • Delete the Plugin and all license information from your servers and devices

6.4 Continuing Obligations

Even after contract termination, you must not:

  • Infringe the Company’s intellectual property rights
  • Misuse the Plugin’s source code or other deliverables
  • Use the Plugin’s source code or license authentication mechanisms to develop, or have third parties develop, plugins or software/services that compete with the Plugin

6.5 Independent Development

Section 6.4 does not prevent you from developing software or services based on publicly available technical information or legitimately acquired information, provided you do not rely on the Company’s confidential information or the Plugin’s source code.

6.6 Survival

This Section 6 survives contract termination.

7. Credit System

7.1 Credit Allocation

  • Each page processed (post or page) consumes 1 credit
  • Annual license includes 1,000 credits
  • Credits expire at the end of your License Term (no rollover to next term)

7.2 Additional Credits

If you exhaust your included credits before your license term ends, you can purchase additional credits:

Pricing and Validity:

  • Price: US$799 per 1,000 credits (exclusive of taxes)
  • Validity: 1 year from purchase date
  • Expiration: Purchased credits expire 1 year after purchase, even if unused

How to Purchase:

  • Visit: https://bitzer.ai/buy-credits/
  • Or email support@bitzer.ai to request a payment link
  • You will need your website domain (e.g., example.com) when purchasing

Processing:

  • Credits are added to your account within 24 hours of payment confirmation
  • You will receive a confirmation email once credits are added
  • Credits are consumed on a first-in, first-out basis (oldest credits used first)

Non-Refundable:

  • Once purchased, additional credits are non-refundable (even if unused)
  • Unused credits expire and cannot be refunded

7.3 Credit Consumption Events

Credits are consumed when:

  • Publishing new content with AIVG enabled
  • Regenerating structured data, FAQ, or summaries
  • Bulk processing existing content
  • Using diagnostic tools to regenerate data
  • Any processing operation that triggers LLM analysis

7.4 No Credit Refunds

Once consumed or expired, credits cannot be refunded under any circumstances.

8. Intellectual Property Rights

8.1 Ownership

All copyrights, patents, trademarks, know-how, and other intellectual property rights in the Plugin and Service belong to the Company or third parties who have licensed rights to the Company.

8.2 Limited License Only

The license granted to you is solely a right to use. No ownership or other property rights are transferred.

9. Confidentiality

9.1 Confidential Information

Both you and the Company shall not disclose or use for purposes other than the contract any technical, business, or operational information learned in connection with the provision of the Service that should be treated as confidential (“Confidential Information”).

9.2 Exceptions

The following are not considered Confidential Information:

  1. Information already publicly known when disclosed
  2. Information that becomes publicly known through no fault of the receiving party after disclosure
  3. Information lawfully obtained from a third party without confidentiality obligations
  4. Information provably developed or acquired independently without reference to disclosed information

9.3 Survival

This obligation survives contract termination.

10. Data Processing and AI

10.1 Processing Location

LLM processing primarily occurs on our own servers located in Japan. However, your content may also be processed by third-party LLM processing services located in the United States, depending on operational conditions. Data storage (license data, usage records) occurs on servers located in Japan. By using the Service, you consent to the transfer and processing of your content in Japan and, when applicable, the United States.

10.2 Your Content

You retain all ownership rights to your content. We claim no ownership over content you process through the Service.

10.3 Processing Authorization

By using the Service, you authorize us to process your WordPress content using Large Language Models to generate:

  • Structured data (JSON-LD)
  • FAQ content
  • Page summaries
  • Markdown versions of content

This processing may occur on our own servers in Japan or through third-party LLM processing services in the United States, depending on operational conditions. Content sent to third-party processors is processed in memory only and is not permanently stored or used for model training. See our Privacy Policy for details.

10.4 Prohibited Content

Do not use the Service to process:

  • Personal data subject to special protection (health data, financial account information, government IDs, etc.)
  • Content you do not have the right to process
  • Content that violates third-party rights
  • Illegal or harmful content

10.5 AI-Generated Content

The Service uses AI to generate structured data, FAQs, and summaries. You are responsible for reviewing all AI-generated content before publication. We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content.

10.6 Your Data Rights

Depending on your location, you may have rights regarding your data under applicable privacy laws (GDPR, CCPA, etc.). Please see our Privacy Policy for details.

11. Disclaimer of Warranties

11.1 No Fitness Warranty

The Company makes no warranty that the Plugin or Service will be suitable for your specific purposes, have expected functionality, value, accuracy, or usefulness, or be free from defects or interruptions.

11.2 “As Is” Provision

The Plugin is provided on an “AS IS” basis. The Company does not warrant that the Plugin is free from bugs or defects. However, the Company will make commercially reasonable efforts to fix defects.

11.3 Third-Party Services

We are not responsible for the availability, performance, or functionality of third-party services (including WordPress, hosting providers, and payment processors).

12. Limitation of Liability

12.1 General Limitation

Except in cases of the Company’s willful misconduct or gross negligence, the Company is not liable for any damages arising from your use or inability to use the Service.

12.2 Liability Cap

Even if the Company is liable for damages, the maximum liability is limited to the total fees you actually paid to the Company for the Service during the contract year in which the damage occurred. This limitation does not apply in cases of willful misconduct or gross negligence by the Company.

12.3 Exclusion of Consequential Damages

The Company is not liable for:

  • Special, incidental, indirect, or consequential damages
  • Lost profits
  • Data loss
  • Business interruption
  • Loss of goodwill or reputation
  • Cost of substitute services

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Service Modifications and Suspension

13.1 Modifications

The Company may modify the Plugin and Service specifications, in whole or in part, for technical or operational reasons. We will make reasonable efforts to notify you in advance if major features are discontinued or significantly changed.

13.2 Suspension

The Company may temporarily suspend or interrupt the Service for unavoidable reasons (maintenance, security incidents, force majeure, etc.). We will make reasonable efforts to provide advance notice.

13.3 No Liability

The Company is not liable for damages resulting from service modifications or suspensions, except in cases of willful misconduct or gross negligence.

14. Data Protection and User Responsibilities

14.1 Mandatory Backup Obligation

Prior to installing, updating, or using the Plugin, you must create a complete backup of your WordPress database and files. You must verify that your backups can be successfully restored and store them in a secure, separate location.

We strongly recommend that you implement automated daily backups, store backups off-site, conduct regular backup restoration tests, and use backup plugins such as UpdraftPlus or BackWPup. Many of these backup plugins are available free of charge and provide automated backup functionality.

The Company is not liable for any data loss that occurs when you have failed to maintain adequate backups. This obligation is a prerequisite for using the Plugin, and if you fail to fulfill this obligation, the Company shall not be liable for any damages arising from the use of the Plugin.

14.2 Trial Use Obligation for First-Time Users

Before using the Plugin extensively on your website, you must test its functionality on a small number of posts. We recommend the following procedure for this verification.

First, create one to three new test posts with search engine indexing disabled (noindex setting), and try all features of the Plugin on these posts. Verify that structured data generation, FAQ creation, and summary generation function correctly, and review the generated content to ensure it meets your expectations. Also confirm that the original post content and metadata have not been unintentionally modified and that other posts have not been affected.

After confirming that the Plugin functions correctly without issues, you may proceed to use it on important posts or published content. Before using the bulk processing feature, you must test it on a small number of posts (approximately 5 to 10 posts) individually and review the processing results for each post. Only after confirming that all posts are processed correctly should you proceed with larger-scale bulk processing.

Using the Plugin immediately on a large volume of posts or important content without testing, particularly executing bulk processing on hundreds of posts at once, is done at your own risk. The bulk processing feature modifies many posts simultaneously, making prior testing and backups essential.

We strongly recommend that you also verify compatibility with other SEO plugins you are using on your website (such as Yoast SEO, All in One SEO, Rank Math, etc.), cache plugins, security plugins, and your theme during this testing period. Conflicts between plugins can cause unexpected behavior or data loss.

14.3 Acknowledgment Regarding Data Loss and Content Modification

You acknowledge and accept that the Plugin processes and modifies your WordPress content. This processing and modification includes, but is not limited to, adding structured data (JSON-LD), generating FAQs, creating summaries, and modifying post metadata. The Plugin, by its nature of processing your content with AI (Large Language Models) and writing the results to the WordPress database, involves database write operations.

The following risks exist in connection with the use of the Plugin: corruption or deletion of content due to Plugin bugs, generation of inaccurate or inappropriate data due to Large Language Model (LLM) errors or malfunctions, failure or incomplete processing of database operations, unexpected behavior due to conflicts with other plugins, processing interruption due to server memory shortage or timeout, data inconsistency due to network errors, and other technical issues that may arise.

You are solely responsible for: creating backups before any Plugin operations, reviewing generated content before publication, verifying that automatically generated FAQs and structured data are accurate and appropriate, regularly monitoring for errors or unexpected changes, and immediately reporting any issues to support@bitzer.ai when discovered.

In particular, content generated by AI (LLM) may contain factually incorrect information, misleading expressions, or inappropriate content. You are responsible for reviewing all AI-generated content with human oversight before publication and making necessary corrections. The Company is not liable for any damages arising from publishing AI-generated content without review.

14.4 Disclaimer of Liability for Data Loss

This section is extremely important. Please read it carefully.

The Company is not liable for any data loss, corruption, modification, or deletion of your WordPress content, regardless of cause. This includes, but is not limited to: Plugin bugs, defects, or design issues; database operation errors or failures; Large Language Model (LLM) processing errors, incorrect output, or unexpected behavior; conflicts with other plugins, themes, or WordPress core functions; user operation errors, configuration mistakes, or misuse; server failures, hosting service issues, or resource shortages; network errors, timeouts, or communication failures; security breaches, hacking, or unauthorized access; and other technical or human factors.

This disclaimer applies even in the following circumstances: when data loss was caused by the Company’s negligence; when you had notified the Company in advance of the possibility of damage; when the Plugin is found to be defective; when the Plugin did not function as expected; or when the Company was aware of the existence of bugs.

However, this limitation does not apply when data loss was caused by the Company’s willful misconduct or gross negligence, and you had properly fulfilled the backup obligation specified in Section 14.1. Even when this exception applies, the Company’s liability is limited to the scope defined in Section 14.4, Paragraph 5.

Your sole remedy in the event of data loss is as follows. If data loss occurs due to a Plugin defect, the Company will work with you to identify and resolve the bug. If technically feasible, we will release a corrected version within a reasonable timeframe. We may provide technical guidance or advice regarding data recovery. However, the Company has no obligation to perform the actual data restoration work and bears no responsibility for monetary compensation for damages.

Even if the Company is found to be legally liable, the maximum amount of the Company’s liability shall be limited to the total fees you actually paid for the Service in the 12 months prior to the incident. This is consistent with the limitation of liability specified in Section 12.2 of these Terms. Under no circumstances shall the Company be liable for special damages, indirect damages, consequential damages, incidental damages, lost profits, loss of business opportunities, secondary damages arising from data loss, damage to reputation or brand value, liability for damages to third parties, or punitive damages.

14.5 Bug Reporting and Resolution

If you discover a bug or abnormal behavior that could cause data loss, please follow these procedures.

First, immediately cease using the affected feature to prevent the problem from escalating. Next, report the issue to support@bitzer.ai as promptly as possible. Your report should include: your WordPress version, your PHP version, the name of your theme, a list of other active plugins, the complete text of any error messages that appeared, specific steps to reproduce the problem, screenshots or videos if possible, and notification if you restored from backup.

Upon receiving your report, the Company will: send a confirmation notice within 2 business days; evaluate the severity and reproducibility of the issue; investigate the cause; provide interim workarounds or solutions when possible; and if technically feasible and the Company determines the issue is caused by a Plugin bug, release a corrected version within a commercially reasonable timeframe. However, the Company does not guarantee a specific date or time for the release of corrected versions.

The Company does not guarantee that all bugs can be fixed, that solutions exist for all problems, or that fixes will be provided within a specific timeframe. Due to technical constraints, compatibility issues with third-party products, or other reasons, some bugs may not be fixable. In such cases, the Company may suggest alternative methods or recommend discontinuing use of the affected feature.

14.6 Prohibited Actions That Void Protection

The following actions void all warranties and support under these Terms. If you engage in any of these actions, the Company bears no liability and reserves the right to refuse to provide technical support.

First, using the Plugin without creating the backups specified in Section 14.1. Second, using the Plugin immediately on important content or a large volume of posts without implementing the trial procedures specified in Section 14.2. Third, ignoring warning messages, error messages, or confirmation dialogs displayed by the Plugin and continuing processing. Fourth, modifying, altering, or customizing the Plugin’s source code (except through officially provided customization methods). Fifth, using the Plugin in ways not described in the Plugin’s documentation or Terms of Service. Sixth, using WordPress core, PHP, or other required components below recommended versions, or failing to apply necessary security updates. Seventh, using the Plugin in combination with other plugins or themes that are known to be incompatible (when compatibility information has been provided by the Company).

If data loss, content corruption, or other issues occur after engaging in any of these prohibited actions, the Company bears no liability whatsoever. Furthermore, the Company has no obligation to provide technical support, bug fixes, or other assistance to you, and may refuse to provide such services.

If a dispute arises as to whether you have engaged in these prohibited actions, you must provide evidence of backup existence, records of testing implementation, and other relevant information upon the Company’s request. If you refuse to provide this information or are unable to provide it, the Company may presume that prohibited actions occurred.

14.7 Recovery Assistance

In the event of data loss or content corruption, the Company may, at its sole discretion, provide the following assistance. However, it is made clear that such assistance is not a legal obligation of the Company but rather voluntary cooperation based on goodwill.

Assistance the Company may provide includes: technical guidance and advice regarding procedures for restoring data from backups; identification and explanation of bugs or issues that caused data loss; provision of recommendations to prevent recurrence of similar issues; suggestion of technical methods to partially restore lost data when possible; and release of bug-fixed versions of the Plugin (when technically feasible).

What the Company will not do includes: performing the work of restoring data from backups on your behalf; manually recreating lost content; arranging for or bearing the cost of professional data recovery services; compensating for economic losses, lost profits, or loss of business opportunities caused by data loss; paying costs for content recreation, site reconstruction, or SEO ranking recovery; providing compensation to third parties (such as your customers or business partners); or bearing costs for or engaging in reputation recovery activities.

If you have not fulfilled the backup obligation specified in Section 14.1, the Company has no obligation to provide any recovery assistance whatsoever. When backups do not exist, data recovery is technically impossible or extremely difficult, and what the Company can assist with is extremely limited.

The best course of action in the event of data loss is to promptly restore from properly created backups. For this reason, fulfilling the backup obligation specified in Section 14.1 is the most important preventive measure.

15. Termination

15.1 Termination for Breach

If you violate these Terms, the Company may immediately terminate the contract without notice.

15.2 No Refund Upon Termination for Breach

If the contract is terminated under Section 15.1, fees already paid will not be refunded. However, if termination is due to the Company’s fault, the Company will refund fees on a pro-rata basis for the unexpired period.

15.3 Right to Damages

Termination does not waive the Company’s right to seek damages.

16. Stripe Payment Terms

16.1 Payment Processing

All payments are processed by Stripe, Inc. By providing payment information, you agree to Stripe’s Terms of Service (https://stripe.com/legal) and authorize Stripe to charge your payment method.

16.2 Payment Information

You represent and warrant that:

  • You have the legal right to use the payment method provided
  • The payment information you provide is accurate and complete
  • You will maintain sufficient funds or credit to cover all charges

16.3 Disputes and Chargebacks

  • If you dispute a charge with your bank or payment provider, we reserve the right to immediately suspend or terminate your license
  • You agree to contact us first to resolve any billing issues before initiating a chargeback
  • If we successfully defend a chargeback, you will reimburse us for all chargeback fees and related costs

16.4 Failed Payments

If a payment fails (insufficient funds, expired card, etc.):

  • We will attempt to notify you by email
  • Your license may be suspended after 7 days
  • After 30 days of non-payment, we may terminate your license without refund

17. Export Controls and Sanctions

17.1 Export Compliance

The Plugin may be subject to export control laws and regulations, including those of Japan, the United States, and other countries. You agree not to export, re-export, or transfer the Plugin to:

  • Any country subject to trade embargoes or sanctions
  • Any person or entity on restricted party lists
  • For any prohibited end-use

17.2 Sanctions Compliance

You represent that you and your organization are not:

  • Located in, organized under the laws of, or owned/controlled by persons in any country subject to comprehensive sanctions
  • Named on any restricted party list (OFAC SDN, EU Consolidated List, etc.)
  • Engaged in activities subject to sanctions

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms and the contract are governed by the laws of Japan, excluding its conflict of law provisions.

18.2 Jurisdiction

Any disputes arising from or related to these Terms or the contract shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company’s principal place of business (Tokyo, Japan) as the court of first instance.

18.3 Language

These Terms are prepared in English. If translated into other languages, the English version shall prevail in case of any inconsistency or dispute regarding interpretation.

18.4 Costs

Each party bears its own costs and expenses in any dispute, unless otherwise ordered by a court of competent jurisdiction.

19. Assignment

19.1 Business Transfer

If the Company transfers the Service business to another company, the Company may transfer its contractual position, rights and obligations under these Terms, and your registration information and other customer data to the transferee. You agree to such transfer in advance.

19.2 Scope of Transfer

“Business transfer” includes not only ordinary business transfers but also company splits and any other cases where business is transferred.

19.3 Your Assignment Restrictions

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

20.2 Amendments

We may modify these Terms at any time by posting revised Terms on our website. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. For material changes, we will provide at least 30 days’ notice.

20.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

20.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20.5 Force Majeure

Neither party is liable for failure to perform obligations due to circumstances beyond its reasonable control (natural disasters, war, pandemic, government actions, network failures, etc.).

20.6 Notices

All notices must be sent to:

  • For Company: support@bitzer.ai (or as updated on our website)
  • For You: The email address associated with your account

Notices are deemed delivered:

  • Email: 24 hours after sending
  • Physical mail: 3 business days after mailing

20.7 Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company.

21. Contact Information

Bitzer, Inc.
Tokyo, Japan

General Inquiries: info@bitzer.ai
Support: support@bitzer.ai
Website: https://bitzer.ai

Effective Date: February 13, 2026
Last Updated: February 13, 2026
Version: 1.1

© 2017-2026 Bitzer, Inc. All rights reserved.